GENERAL

What is KLIC?
KLIC is a precision tool designed to handle, portion, and dispense legally permitted dry powders such as cacao, saffron, and other ceremonial or culinary powders. It is built from high-quality stainless steel and engineered for reliable everyday use.

What powders can I use with KLIC?
KLIC is designed for dry, food-grade, legally permitted powders such as cacao, saffron, ceremonial blends, and culinary spices. For best performance, powders should be dry, finely ground, and free from excess moisture.

Is KLIC compatible with illegal substances?
No. KLIC is not designed for, marketed for, or compatible with illegal drugs, controlled substances, or any material intended for inhalation. You are responsible for using KLIC in accordance with local laws.

Is KLIC a medical device?
No. KLIC is not a medical device and is not intended to diagnose, treat, cure, or prevent any condition.

Is there anything I should never put inside the device?
Do not use liquids, gels, oily powders, corrosive materials, or any substances intended for inhalation or illegal use.

TRAVELING

Can I travel with KLIC?
Yes. You are responsible for ensuring compliance with all applicable laws at your origin and destination. Always empty and clean the device before traveling.

Will airport security confiscate it?
KLIC may be flagged for manual inspection because it is stainless steel and resembles common items like lighters, vapes, or portable batteries. Presenting an empty and clean device typically resolves any questions.

Can I take it in carry-on luggage?
In most regions, yes. Carry-on is recommended. Some airports may flag stainless steel objects in checked luggage, leading to manual inspection.

MATERIAL AND BUILD

What materials is KLIC made from?
KLIC is made from high-quality stainless steel chosen for durability, performance, and hygiene.

Will the finish scratch over time?
Minor wear may occur with normal use. Proper storage and handling help maintain its appearance.

Are replacement parts available?
Replacement parts may be available on a case-by-case basis. Please reach out to hello@kliclife.com for assistance.

LEGAL AND COMPLIANCE

Is KLIC legal everywhere?
KLIC is legal in many jurisdictions, but laws vary. You are responsible for ensuring compliance with local regulations.

Will KLIC ship to my country?
We ship to many countries, but not all. Some jurisdictions restrict the import of powder-handling tools.

Could customs seize the product?
Customs agencies have broad authority to inspect or hold packages. While lawful, KLIC may be subject to customs discretion.

ORDERING, SHIPPING, RETURNS

Do you offer wholesale?
If you are interested in buying wholesale or for bulk distribution, please contact us at hello@kliclife.com

Can I resell KLIC?
No. Unauthorized resale, redistribution, or marketing of KLIC products is not permitted. This includes any promotion or depiction that associates KLIC with illegal substances or any form of unlawful activity.

How long does shipping take?
Shipping times vary based on destination and method selected at checkout. KLIC is scheduled to begin shipping in mid-December, subject to change.

Do you offer returns?
Due to safety and hygiene reasons, all sales are final and returns cannot be accepted.

What if my order arrives damaged?

Contact hello@kliclife.com with your order number and photos. We will assist accordingly.